Job Description

Physician Liaison

Leading multi-site digestive medical group and surgery centers has two needs for a Physician Liaison in Eastern and Western Pennsylvania.

Responsibilities:

• Develop and maintain strategic relationships with referring providers, practice administrators, office managers, and clinical staff to increase awareness, utilization and referral activity of US Digestive Health services.
• Conduct regular provider outreach visits to educate referral sources on providers, clinical services, access pathways, and patient care resources.
• Analyze referral patterns, market opportunities and provider engagement data to identify growth opportunities and execute outreach strategies that increase referral volume.
• Serve as the primary liaison between referral sources and practice locations, facilitating communication and resolving operational or patient access concerns.
• Investigate and manage service recovery opportunities, ensuring timely resolution of provider and patient concerns and escalating issues as appropriate.
• Coordinate educational programs, community outreach events, lunch-and-learns, and other marketing initiatives to strengthen referral relationships.
• Monitor competitive activity, market conditions, and referral patterns and communicate actionable insights to leadership.
• Maintain accurate documentation of outreach activities, referral intelligence, and provider interactions; prepare regular reports and recommendations.
• Collaborate with physicians, practice managers, operations leaders, and clinical staff to improve referral processes and enhance the overall referral experience.

Qualifications:

• A minimum of 1 year of experience in Healthcare Business Development or Healthcare Sales
• Demonstrated success developing referral relationships and growing provider engagement

Salary and Benefits:

• $80,000 - $120,000
• Benefits include medical, dental, vision, retirement, and PTO

Physical Requirements:

This position requires the ability to perform the essential functions of the role, which may include standing for extended periods, bending, reaching, and lifting up to 50 pounds on an occasional basis, with or without reasonable accommodation. Physical demands may vary depending on assignment and client-site requirements.

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